24/7 011 088 5419Get a quote

AI powered integrated protection

Integrated security, facilities and hygiene management in Cape Town

Three disciplines.One intelligence.

Every clock on, checkpoint scan, work order and cleaning check lands on one record.

Get a quoteCall 24/7: 011 088 5419

This is what you see.

And this is what we see.

Every action, every time, on the record.

  • Where our teams work: Sea Point, Cape Town CBD, Woodstock, Salt River, Rondebosch, Newlands, Wynberg

What SecaTeq Group does

Security, facilities and cleaning, proved on one record.

We run security, facilities management and cleaning for Cape Town estates, body corporates and commercial buildings. One team on the ground. One record behind every patrol, repair and clean.

PSIRA registered officers scan fixed checkpoints on every round, and a missed scan is flagged. SecaTeq FM turns every fault into a work order with photos, and the AI Pilot checks the contractor's evidence before anyone signs. SecaTeq Hygiene logs every clean, area by area. When trustees, the insurer or the AGM ask what happened, the answer is already written down.

On site in Cape Town
SecaTeq teams on site in Cape Town.

Predict. Protect. Perform.

Predict. Protect. Perform.

Predict

Act before it becomes an incident.

Predict flags rising risk on your site early, so our supervisors can act first. The best incident report is the one nobody has to write.

  • Early risk flags
  • Supervisors act first
  • Site risk walkthrough

Protect

Officers on post. Proof on record.

PSIRA registered officers, timed patrols and real time escalation when something is wrong. SecaTeq runs its own tactical response team. Armed response is provided through our armed response partner. People do the work. The record proves it was done.

  • Guarding
  • Patrol checkpoints
  • Voice to incident
  • Incident escalation
  • Tactical response
  • CCTV

Perform

Faults fixed. Cleans checked. Signed off on evidence.

Facilities and hygiene run on the same record as security. Faults become work orders with photos. Cleans are logged and checked. Trustees sign off against evidence, not on trust.

  • Work orders
  • AI Pilot evidence checks
  • Maintenance planning
  • Cleaning checks
  • Trustee reporting

The SecaTeq portal

Technology that works for the people on site

The SecaTeq portal is our own platform. It sits behind every patrol, incident, work order and cleaning check. Calls to 011 088 5419 are answered 24/7 by our AI reception, logged and routed to operations, so an after hours call never depends on one person's cellphone.

Illustration: a laptop on a desk at night with Table Mountain and the city lights beyond the window. On screen, the SecaTeq portal for the sample site Aster House reads All posts covered, with the last patrol, officers on post and the decisions waiting.
Tonight, at a glanceWho is on post, the last round, anything open and the decisions waiting, at the moment you look.Sample site, sample data
  • Illustration: a rugged tablet on the counter of an estate guardhouse at night, beside a two way radio and a logbook, with the boom gate and Table Mountain outside. On screen, the SecaTeq portal's Patrol screen shows round 3 of 12, checkpoint by checkpoint.
    At the gatePatrolEvery round, scan by scan, against the average of the last 30 nights.
  • Illustration: a tablet on a meeting room table at night with Table Mountain beyond the window. On screen, the SecaTeq portal's building screen pins each open work order to the floor it is on.
    At the trustees' tableThe buildingEvery open work order pinned to the floor it is on, with what waits for a decision.
  • Illustration: a rugged tablet on an equipment case in a plant room at night, with a geyser and copper pipes behind it. On screen, the AI Pilot checks a geyser replacement before anyone signs off.
    In the plant roomAI PilotBefore anyone signs off a contractor's work, the AI Pilot checks the evidence and flags gaps. A person decides.
  • The Incidents screen: one incident tonight at parking level P1, reported, answered and closed, handed to facilities as a work order, and the 29 days before tonight by kind
    IncidentsEach incident from report to close, handed to facilities as a work order when something needs fixing.
  • The Requests screen: a quote of R 4,850.00 to replace six light fittings, waiting for a decision, and a geyser replacement of R 9,476.00 waiting for sign-off with the AI Pilot's finding
    RequestsA quote waits for your decision with every step of the job beside it.
  • The Maintenance screen: the last site walk scored 86, with security 91, facilities 82 and hygiene 88, the items the walk found and a sample SecaBot summary
    MaintenanceThe last site walk scored by division, the certificates the building must keep and the 10 year plan.SecaBot is an AI assistant and can make mistakes. For anything urgent, call 011 088 5419.
  • The Intelligence screen: SecaBot with a sample reading of the night and questions to ask it
    SecaBotIn the client portal today SecaBot answers how to questions. The reading of the night on this screen is sample data.SecaBot is an AI assistant and can make mistakes. For anything urgent, call 011 088 5419.
Open the demonstration portal

Aster House is a fictional site. Every name, figure and note in it is sample data. The rooms and devices are illustrations. The screens are from the SecaTeq portal demonstration, with sample data.

  • PredictFlags rising risk on your site early, so supervisors act before it becomes an incident.
  • Voice to incidentOfficers report by voice; the portal writes up a timed occurrence entry.
  • AI PilotChecks contractor evidence before sign off and flags gaps. A person decides.

Why one record matters

A guard on night shift notices the gate motor straining. He logs it in the SecaTeq portal with a photo. It becomes a SecaTeq FM work order the same morning. The trustees see the incident and the repair on one timeline, with the evidence attached.

With three separate contractors, that same fault is a WhatsApp message, a phone call and an invoice weeks later. With SecaTeq Group it is one line on one record.

  1. Night shift

    The guard logs the straining gate motor, with a photo.

  2. The same morning

    It becomes a SecaTeq FM work order.

  3. Trustees

    The incident and the repair on one timeline, with the evidence attached.

Three things most schemes cannot prove

None of these is only a staffing problem. They are the same problem. The building cannot produce a record when someone asks for one.

  • 1 of 3

    Paper visitor sign in.

    A book at the gate is not an audit trail. No search. No verification. No clean answer to who was on site on a given night without reading someone's handwriting.

  • 2 of 3

    Guard performance nobody can check.

    A signed occurrence book proves a pen touched paper. It does not prove a named officer stood at a named point at a stated time.

  • 3 of 3

    Cameras nobody is watching.

    Footage on a drive helps after an incident. It does nothing during one.

Trustees carry the risk for all three when the insurer, the attorney or the AGM asks for proof.

A SecaTeq officer walking a building corridor on his rounds, seen from behind
On patrol
A quiet night still leaves a trail.Every round walked. Every scan timed.

Nothing happened. Because someone was there.

Good security is invisible. A quiet night looks the same as a lucky night. The difference is the record.

On a SecaTeq site, a quiet night still leaves a trail. Every round walked. Every scan timed. Every hour on post logged against a named officer. If something does happen, it is logged with photos and escalated in real time through the SecaTeq portal, and a supervisor picks it up.

So when nothing happens, you can see why. Someone was there, doing the rounds, on the record.

Guard accountability on one record

Every shift, every patrol and every incident leaves an evidence trail.

  • A SecaTeq officer holding up his handset

    1 of 7

    Clock on and clock off.

    Officers clock on and off on the same system that records their patrols.

  • A SecaTeq officer on his rounds in a building corridor

    2 of 7

    Every scan timed. Every miss flagged.

    Checkpoints are fixed QR points around your site. Each scan is timed, located and linked to a named officer. A missed point is flagged, not discovered weeks later.

  • Two SecaTeq officers in a building lift

    3 of 7

    Digital occurrence book with photos.

    Incidents are logged on the spot with photos, not written up at the end of a shift. Entries are timed and searchable.

  • A SecaTeq officer at the site desk

    4 of 7

    Incidents reported by voice.

    An officer can report an incident by voice while dealing with it. The SecaTeq portal turns what they say into a written, timed occurrence entry, so the detail is captured while it is fresh.

  • A SecaTeq officer watching the site cameras

    5 of 7

    Real time escalation.

    When an incident is logged, the SecaTeq portal routes it to the people who need to act. Nobody waits for a morning report to find out about a night problem.

  • A SecaTeq vehicle on the road

    6 of 7

    Response when it matters.

    SecaTeq runs its own tactical response team. Armed response is provided through our armed response partner.

  • A SecaTeq officer at the door of a site guardhouse

    7 of 7

    Supervisor checks.

    Named supervisors visit, inspect and log their visits like any other job. Oriel Tshivhase, our Chief Security Officer and employee number one, sets the standard on the ground.

QR boards on our sites

The site is the code.

Even the signage works. Division coloured QR boards sit at entrances, lift lobbies, parking and reception.

Officers walk the paths and scan a checkpoint at every stop. In this model, the walls and paths are the modules of a real code. Keep scrolling.

One board, every visitor

Residents and visitors scan the same board to report a problem, rate the service or find the emergency numbers. No app to install.

Scan this code with your phone camera to try our security board. Nothing you enter there is sent.

Try our security board

The signs on our sites

One sign. A direct line for every visitor.

SecaTeq installs custom signage at each building we manage, with a QR code that shows tenants, visitors and stakeholders who runs the property, how to reach the right person and where to send feedback or a service request.

The SecaTeq Security sign in purple: Keeping this property secure 24/7, beside a phone showing the QR code and the line Smart property. Smarter protection. Scan to see who's behind it.
SecaTeq Security sign

Registered and accountable

Ask for the proof. We carry ours.

Ask every provider for these, in the same company name as the invoice. Ask us for ours.

  • PSIRA

    Registered security service provider with the Private Security Industry Regulatory Authority. Every officer on post is PSIRA registered.

  • SAFMA

    Member of the South African Facilities Management Association.

  • NBCPSS

    Registered with the National Bargaining Council for the Private Security Sector, which sets wages and conditions for officers.

  • COIDA

    Registered with the Compensation Fund, so our people are covered for injuries at work.

  • B-BBEE Level 1

    Level 1 B-BBEE contributor, 100% Black owned.

  • Labournet

    Payroll, HR and labour law support.

Also registered with the Private Security Sector Provident Fund, and contributing to Affinity Health for our officers.

Clients

Trusted with their sites.

Property groups and clubs across Cape Town that hold us to the record.

  • Revo Property

  • Trafalgar Property

  • DPM Property

  • Royal Cape Golf Club

SecaTeq Academy

Our own academy. Built for the post.

SecaTeq Academy is our own training platform, written for the sites we run. Courses cover security conduct and professional practice, premier service and concierge, cleaning and hygiene, and sectional title and facilities basics, with checkpoint tests along the way.

Each learner has a tutor that explains a module in plain language, quizzes them and says what to do when they are unsure on the job. It answers only from SecaTeq course material.

The SecaTeq Academy course catalogue, filtered by domain: community schemes and FM, concierge, security, and cleaning and hygiene. Courses include Sectional Title, HOA and FM Foundations, Premier Service and Concierge Foundations, Security Conduct and Professional Practice, and Cleaning and Hygiene Foundations.
The catalogueCourses by domain: security, concierge, cleaning and hygiene, community schemes and FM.
A SecaTeq Academy lesson: module 2 of 8 of Premier Service and Concierge Foundations, Presentation: you and your post.
A lessonModule 2 of 8: presentation, you and your post.
The SecaTeq Academy tutor offering to explain a module like I'm new, quiz me on it, say what to do if I'm unsure on the job, or summarise it in three points, with a prompt to take the module 4 checkpoint.
The tutorExplains, quizzes and answers only from SecaTeq course material.

Who we work with

Every building has a different 02:00.

We run security, facilities management and hygiene for the buildings Cape Town lives, works and plays in. One team and one record, shaped to how your site actually works.

Body corporates

Trustees carry the risk. We give them the record.

Managing agents

One partner across your portfolio, evidence on every invoice.

Residential estates and complexes

Perimeters, gates and common property on one record, from large estates to townhouse complexes.

Commercial buildings

Access by day, patrols by night, faults fixed before tenants complain.

Sports centres

Car parks, change rooms and equipment stores, covered for busy days and empty nights.

Medical centres

Parking, entrances, reception and public bathrooms. Common areas only.

Shopping centres

Small and convenience centres: parking, walkways and clean ablutions.

Not on this list?

Tell us about your building. We walk the site first, then quote only what it needs.

Talk to us

Insights for Cape Town trustees

Short guides for trustees and managing agents, by the people who run our sites.

All insights

Frequently asked questions

Get a quote

What does SecaTeq Group do?

SecaTeq Group runs security, facilities management and hygiene for residential estates, body corporates and commercial buildings in Cape Town. You can appoint one division or all three. Every patrol, incident, work order and cleaning check is recorded in the SecaTeq portal, so trustees and managing agents can see what happened and when.

Which areas of Cape Town do you cover?

We are based at Unit 2, Royal Cape Golf Club, 174 Ottery Rd, Wynberg, and work with estates, body corporates, managing agents and commercial buildings across Cape Town. To check whether we cover your area, request a callback at scan.secateq.com or call our 24/7 AI reception on 011 088 5419.

How do trustees know the guards actually patrolled?

Officers scan fixed checkpoints on every round. Each scan is timed, located and linked to a named officer, and a missed point is flagged. Incidents are logged with photos and escalated in real time through the SecaTeq portal, so the record exists before anyone has to ask for it.

What types of buildings does SecaTeq work with?

We work with body corporates, managing agents, residential estates and complexes, commercial buildings, sports centres, small shopping centres and the common areas of medical centres in Cape Town. Each gets the same record: timed patrol scans, incidents escalated in real time, maintenance as work orders and logged cleaning.

Can one company handle security, facilities and cleaning?

Yes. SecaTeq Security, SecaTeq FM and SecaTeq Hygiene work from one record per site. A fault a guard spots at night becomes a facilities work order, and trustees see both on the same timeline. You can start with one division and add the others later.

What does SecaTeq mean by AI powered?

It means the technology does the checking and routing so people can do the work. Our AI reception answers 011 088 5419 around the clock. Officers report incidents by voice. AI Pilot checks contractor evidence and flags gaps, and a person decides. Guarding, maintenance and cleaning are still done by trained people.

How much does SecaTeq cost?

Every quote is built for the site: posts, hours, supervision, technology and the divisions you need. We show the line items up front, so nothing appears for the first time on the invoice. Request a quote at scan.secateq.com and we will arrange a site walkthrough first.

Who do I call at 02:00?

Call 011 088 5419. Our AI reception answers 24 hours a day, every day, logs the call and routes it to operations. You can also WhatsApp +27 71 375 0923. For day to day matters, email admin@secateq.com.

Talk to us before your next trustee meeting

Tell us about your building. We walk the site, show you how the record works and give you a quote with the line items up front.

Get a quote or a callback

Nothing happened. Because someone was there.